Ben Thurman
Year: 2021

In October 2019, Carnegie UK first brought together a Kindness Leadership Network (KiLN), made up of members from different sectors spread across England, Scotland and Wales, with the stated aim of supporting and challenging organisations to take practical action to embed kindness into their workplaces and services.

Although COVID-19 changed the nature and the timetable of the planned programme, it also provided opportunities: the pandemic demanded that organisations change at pace, and gave individual members of KiLN the opportunity to put kindness at the heart of the pandemic response.

The Commitment to Kindness brings together everything that KiLN learnt about what is needed to embed kindness in organisational practice, distilling this into six goals designed to enable organisations of all kinds and in all places to sustain and deepen their focus on kindness.

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